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Privacy
Policy

Testocore HRT Solutions LLC dba Testocore Hormonal Wellness ("Testocore Hormonal Wellness," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website ("Website") and related services.

By accessing or using our Website, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, you should not access or use our Website.

1. Information We Collect

  • 1.1 Personal Information: We may collect personal information that can identify you as an individual, such as your name, email address, postal address, phone number, and other similar information when you voluntarily provide it to us through forms on our Website or when you contact us via email or phone.
  • 1.2 Usage Information: When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and other information related to your interaction with our Website.

2. Use of Information

  • 2.1 Personal Information: We may use your personal information to provide the services and information you request, respond to your inquiries, improve our services, and communicate with you regarding updates, promotions, and other relevant information. We may also use your personal information to send you marketing communications related to our products and services, subject to your consent where required by applicable law.
  • 2.2 Usage Information: We may use usage information to analyze trends, administer the Website, track user movements, and gather demographic information for internal purposes. This helps us understand how visitors use our Website and enables us to improve our offerings and user experience.

3. Disclosure of Information

  • 3.1 Service Providers: We may disclose your personal information to trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers are contractually obligated to protect your information and may only use it for the purposes specified by us.
  • 3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

4. SMS Messaging and Email Messaging

  • 4.1 SMS Messaging: If you provide your mobile phone number, we may send you text messages related to our services or other transactional communications. Standard messaging and data rates may apply. You may opt-out of receiving SMS messages at any time by replying with "STOP" or following the instructions provided in the message.
  • 4.2 Email Messaging: By providing your email address, you consent to receive promotional and marketing emails from us. You can unsubscribe from our email communications by following the instructions included in the email or by contacting us directly.

5. Security

  • We employ reasonable security measures to protect the information collected through our Website. However, please be aware that no data transmission over the internet or method of electronic storage can guarantee absolute security. We cannot ensure or warrant the security of any information you transmit to us or store on our Website.

6. Third-Party Links

  • Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.

7. Updates to the Privacy Policy

  • We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised policy on our Website. We encourage you to review this Privacy Policy periodically for any updates or modifications.

8. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
  • Testocore HRT Solutions LLC dba Testocore Hormonal Wellness
  • Email: info@testocorehrt.com
  • Phone: 561-774-8944
  • Address: 4733 W. Atlantic Ave. Suite C8, Delray Beach, FL 33445

Privacy Policy HIPAA

TestoCore HRT Solutions LLC

Your Privacy Matters

  • At TestoCore HRT Solutions LLC, we are committed to protecting your medical information and ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Notice of Privacy Practices outlines how we collect, use, disclose, and protect your health information.

Your Rights

  • You have rights regarding your medical information, including the ability to:
  • • Access Your Medical Records: Request an electronic or paper copy of your medical record. We will provide a copy within 30 days and may charge a reasonable fee.
  • • Request Corrections: Ask us to correct information you believe is incorrect or incomplete. We may deny your request, but we will provide a written explanation within 60 days.
  • • Confidential Communications: Request that we contact you in a specific way (e.g., home phone, office phone, mailing address). We will accommodate reasonable requests.
  • • Restrict Information Sharing: Request that we do not share certain information for treatment, payment, or operations. We are not required to agree but will comply unless a law mandates disclosure.
  • • Receive an Accounting of Disclosures: Request a list of instances where we shared your information, excluding disclosures related to treatment, payment, or health care operations.
  • • Receive a Copy of This Privacy Notice: You may request a paper or electronic copy at any time.
  • • Choose Someone to Act for You: If you have a legal guardian or medical power of attorney, they can exercise your rights.
  • • File a Complaint: If you believe your rights have been violated, you can file a complaint with TestoCore HRT Solutions LLC or the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

How We Use and Share Your Information

  • We may use and share your health information to:
  • • Treat You: Share information with other professionals involved in your care.
  • • Operate Our Business Use your data for practice management, service improvement, and contacting you when necessary.
  • • Bill for Services Share information with insurance companies or other entities to obtain payment for services provided.
  • • Comply with Laws: Disclose information as required by federal or state laws.
  • • Public Health and Safety: Report issues such as disease prevention, medication recalls, abuse, neglect, or safety threats.
  • • Respond to Legal Requests: Share information in response to court orders, subpoenas, or other legal proceedings.
  • • Organ Donation or Medical Examinations: Provide information to organ procurement organizations or medical examiners.
  • • Law Enforcement and Government Requests: Assist with workers’ compensation claims, law enforcement matters, and national security concerns.

Your Choices

  • In specific situations, you have choices about how your information is used:
  • • You can tell us to:
    ⚬ Share information with family, friends, or others involved in your care.
    ⚬ Share information for disaster relief purposes.
    ⚬ Include your information in a hospital directory.
  • • We will never share your information without written permission for:
    ⚬ Marketing purposes.
    ⚬ Selling your medical information.
    ⚬ Most disclosures of psychotherapy notes.
  • • You can opt out of fundraising communications.

Our Responsibilities

  • • We are required by law to protect your health information and notify you in case of a breach.
  • • We will follow the privacy practices described in this notice unless we update them, in which case new terms will apply to all collected information.
  • • We will not use or disclose your information beyond what is outlined here unless you provide written authorization. You may revoke that authorization at any time in writing.

Changes to This Notice